About
Western Maine Transportation Services (WMTS) is a nonprofit 501(c)(3) regional transportation provider offering reliable, accessible public transit across Androscoggin, Oxford, and Franklin Counties, as well as Bath and Brunswick. Established by statute in 1976, WMTS was created to improve mobility in rural and underserved areas with a focus on older adults, individuals with disabilities and people with limited incomes. Our services are open to the public and designed to meet a wide range of needs, including commuting, medical appointments, errands, and more.
We operate a variety of transit options to suit your schedule and mobility requirements-including fixed and flex routes, commuter services, and demand-response transportation. All WMTS vehicles are wheelchair accessible, and trained staff are here to ensure every rider has a safe, comfortable, and inclusive experience.
Our Team
WMTS employs dedicated drivers, dispatchers, and support staff who are carefully screened and trained. All drivers undergo:
State credentialing by the Maine Departments of Health and Human Services, Motor Vehicles, and the Bureau of Investigation
Driver receive training In Passenger Assistance, Children’s Transportation and Safety Restraints, First Aid/CPR, Bloodborne Pathogens, and Driving Dynamics
All drivers, maintenance, scheduling & dispatch personnel are subject to pre-employment and random drug and alcohol testing
WMTS Staff:
Passenger Relations Supervisor
Felicia Proctor
fproctor@westernmainetrans.org
207-333-6972 ext. 209
Facility & Maintenance Director
Kenneth Rand
krand@westernmainetrans.org
207-333-6972 ext. 204
Administrative Services Director
Tracy Palmer
tpalmer@westernmainetrans.org
207-333-6972 ext. 217
Community Relations Manager
Craig Zurhorst:
czurhorst@westernmainetrans.org
207-333-6972 ext. 208
Driver Supervisor
Stacy Couture
scouture@westernmainetrans.org
207-333-6972 ext. 202
Executive Director
Sandy Buchanan
sbuchanan@westernmainetrans.org
207-333-6972
Board of Directors:
The WMTS Board of Directors may be reached through this e-mail address: info@westernmainetrans.org or at our mailing address:
Western Maine Transportation Services, Inc.
76 Merrow Road
Auburn, ME 04210
Officers:
Michael Burke, Chair – Androscoggin County
Kurt Schaub, Vice Chair – Androscoggin County
David Brooks, Treasurer – Androscoggin County
Rhonda Irish, Secretary – Franklin County
Members:
Tom Winsor – Oxford County
Tom Skolfield – Franklin County
Dave Cota – Franklin County
Karen Topp – Cumberland County
Ed Barrett – Androscoggin County
Programs & Partnerships
WMTS is supported by local, state, and federal funds, and proudly partners with community organizations, including United Way of Western Maine. Thanks to this support, eligible residents can access rides for medical appointments, shopping, and other essential travel.
Accessible & Inclusive Transportation
We believe public transportation should be for everyone. Our vehicles are fully accessible and open to all-with or without mobility devices. Riders who require assistance are encouraged to let us know when scheduling a ride so we can ensure appropriate support is available.
PCAs
Personal Care Attendants ride at no charge
Service Animals
Service Animals are welcome at no cost and must remain under the rider’s control
ADA Paratransit
To apply for ADA paratransit service in Brunswick, call 1-207-721-9600.
Commitment to Civil Rights
WMTS is committed to ensuring that no individual or organization is subject to discrimination on the basis of any characteristic protected by law, including Title VI of the Civil Rights Act of 1964, as amended.
Filing a Title VI Civil Rights Complaint:
Individuals or organizations believing they have been subject to discrimination prohibited under Title VI, may submit a complaint form up to 180 days following the incident, send it to:
Executive Director
Western Maine Transportation Services
76 Merrow Road, Auburn, ME 04210
Or file with:
FTA Office of Civil Rights
1200 New Jersey Ave. S.E., Washington, D.C. 20590
More info at www.fta.dot.gov
Suggestions & Feedback
WMTS is committed to providing equitable and nondiscriminatory service. We welcome your feedback! To share a suggestion or file a complaint, please contact us:
Mail: 76 Merrow Road, Auburn, ME 04210
Phone: 1-800-393-9335, selection 7
Email: info@westernmainetrans.org
We respond to complaints within one business week when sufficient information is provided.
Planning for the Future
WMTS continually works to improve services through data, feedback, and long-term planning. We recently completed a Comprehensive Transit Study in collaboration with MaineDOT and AECOM, updated in 2024. We also maintain updated GTFS data to support digital trip planning and service transparency.
Jobs at WMTS
Looking for a meaningful career that makes a difference in your community? Whether you’re seeking full-time, part-time, temporary, or on-call work, Western Maine Transportation Services wants to hear from you!
We’re helping Mainers access jobs, education, healthcare, and more — and you could be a vital part of that mission.
Excellent
Benefits
Teamwork Environment
Performance Rewards
Pay to Match Skills
Join the Sugarloaf Explorer Team
Western Maine Transportation Services is hiring for the upcoming season at Sugarloaf Mountain. Join the team that keeps Sugarloaf Explorer riders moving throughout the mountain and Carrabassett Valley area.
Current Openings
Dispatcher
Weekdays, Monday–Friday
We’re looking for an organized, dependable dispatcher to help coordinate Sugarloaf Explorer service throughout the week.
Pay range: $20.96 – $22.50/hour
Depending on experience, ability to cover a range of days and shifts, and certifications.
CDL Drivers with Passenger “P” Endorsement
All Shifts – Opportunities are available 7 days a week, including days, nights, and weekends.
Pay range: $26.90 – $28.75/hour
Depending on experience, ability to cover a range of days and shifts, and certifications.
Why Work With Us?
- Flexible scheduling
- Seasonal work with summers off
- Incentives available
- Additional perks for team members who stay for the entire season and during peak times
- Service begins mid-late November through mid-April
Whether you’re looking for weekday work or a flexible driving schedule, we’d love to hear from you.
Apply today to join the Sugarloaf Explorer team!
Questions? Contact:
Stacy Couture
207-333-6972 ext. 202
scouture@westernmainetrans.org
or
Kenny Rand
207-333-6972 ext. 204
krand@westernmainetrans.org